Having a busy day with clients is great, but what happens when the phone rings? It’s an age old dilemma. You know how important it is to deliver a quality service to your client, but you don’t want to miss the opportunity to develop new ones. We’ve all been there. But help is at hand. With a virtual reception service, you’ll have a dedicated receptionist to answer your calls as if they’re working right beside you.
Choosing the right virtual reception service is vital. There are many different companies offering potentially suitable services but they’re not all the same. Many have little experience in our field and simply offer the same service whether you’re an accountant, tree surgeon or podiatrist.
By contrast, Real Time Receptionspecialise only in virtual reception services for healthcare practitioners such as physiotherapist, podiatrists, chiropractors or counsellors. With more than 10 years’ experience, Real Time Reception is trusted by many practitioners to answer calls and treat their clients with the care they deserve. The benefits are clear:
- Never miss another booking or important call
- Don’t let the telephone interrupt your client time
- Always be available to new and existing clients
Real Time Reception was established by chiropractor Howard Hughes and podiatrist Jennifer Spencer, both busy practitioners themselves. They were confident there was a better way of handling calls without compromising their client time or missing opportunities.
Using their insider knowledge of what practitioners and their customers need, they offer services including permanent, temporary or holiday cover, ranging from answering over spill calls to full appointment booking and management.
What stands out is how their small and friendly team get to know your business, your clients and what makes your practice stand out. Always keen to help, they offer the personal touch, making sure every call is answered professionally and that your clients get the very best first impressions.
If you’re struggling to find the time to answer calls, capture bookings and give your clients the attention they deserve, don’t worry.
Get in touch with Real Time Reception, the healthcare virtual receptionist specialists.
For more information, visit www.realtimereception.co.uk or call 0800 193 0121 for a chat.