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Reviews

Creating a Website
1and1

1and1 (www.1and1.co.uk) is a popular DIY website builder which is aimed at helping anyone to get on the web, whatever their level of skill. With its easy-to-use templates, a good bundle of features and a reasonable hosting price, it’s an uncomplicated process to create a professional-looking website. It even comes with a free domain name, such as .co.uk, .com. .net or .org to give your website a mainstream web address. You can have up to 500 pages and 200 email address, which is more than most therapists will ever need!..

Private Practice Management Software Recommended

Acuity Scheduling

Acuity Scheduling is an online appointment scheduling software. Clients schedule appointments, pay, and complete intake forms online 24/7...

Private Practice Management Software
Bacpac client management software

Bacpac is a client management system that has been designed specifically to meet the needs of counsellors and psychological therapists. This simple and streamlined system is web-based so you can run your Practice from anywhere with internet access, via your PC, Mac, tablet or smartphone. bacpac’s main strength is in helping therapists to keep very efficient client records and run appointments smoothly but it also includes some basic financial management tools...

Private Practice Management Software

Click.

Click. (http://www.click-hub.com) is a comprehensive and cost-effective practice management system which will make running your private practice a breeze. This all-in-one package, marketed as “a diary with integrated patient records, billing, reports and letters”, offers you a complete solution to your administrative needs. As a web-based practice management system, it is designed to run on your computer, tablet or smartphone, so as long as you’ve got internet access then you can work from anywhere in the world!..

Private Practice Management Software

Clinicmaster

Clinicmaster is a comprehensive software programme which will allow you to run your whole Practice directly from your computer, making your office totally paperless. If you’re looking for a programme which deals with your appointments, client records, finances, reports and business development, eliminating the need for paper records or separate programmes, then Clinicmaster is worth considering...

Private Practice Management Software

ClinicOffice by Pioneer Software

ClinicOffice v5 offers an easy-to-use practice management programme which can be personalised by the user to meet their individual needs. It has recently been updated with lots of new features (2015) so is well worth considering...

Private Practice Management Software

ClinicServer

ClinicServer is a practice management programme with a lot of features that will help you to run your clinic smoothly and efficiently. It’s owned by a Canadian company and used by therapists worldwide. As ClinicServer is a true web-based software platform, it supports unlimited users, unlimited locations and mobile access. It runs on both PC and Mac platforms and you can use it to manage any number of locations. It incorporates everything you need to run and grow your practice, from client administration to managing your finance and marketing. You can even access your appointment book from your Blackberry, Android or iPhone/iPad mobile device if you’re on the go. ..

Private Practice Management Software

Cliniko

Cliniko is an Australian hosted practice management programme which is used in more than 15 countries worldwide. Its web-based platform means you can access it from any location and it’s designed to be used with tablet computers and many modern smartphones (just open your phone’s internet browser and log in – no app needed)...

Private Practice Management Software

e-clinic

e-clinic is a popular practice management programme used by a wide range of practitioners from osteopaths and physiotherapists to cosmetic surgeons and medical practices. Its highly customisable features mean that it is easily adapted for a small psychotherapy practice, with very few adjustments needed as it does not present as a package that is heavily weighted towards physical practitioners. It is simple to use and entering data is quick and easy, which will save you time and streamline your practice. The programme has four key areas: a patient database; appointment booking, communications (e.g. letters and emails); and finances...

Encryption Software
Egress

Egress’ email encryption software, Egress Switch, is a great option for therapists who want to protect sensitive data. Egress Switch is easy to use, has excellent technical support and supports all email clients, such as Microsoft Outlook, webmail and Microsoft Outlook Web Access...

Useful tools
Free mood-monitoring apps

The following apps have been reviewed by Emma, who has considered them from the viewpoint of a potential client...

Customer Relationship Management (CRM) Software

Goldmine

Goldmine CRM is a very technical package which isn’t suitable for anyone who doesn’t have advanced computer knowledge. There  are some significant challenges which should be considered carefully by anyone who is considering buying Goldmine CRM. The first and foremost is the price, at a whopping £1039 per year, it is very expensive for a sole practitioner. In addition, online reviewers claim that they often need to purchase even more add-ons for better functionality, pushing the price up even more...

Creating a Website
Healthhosts

HealthHosts (www.healthhosts.com) is a UK company, which has been specialising in creating websites for complementary therapists for 14 years. It aims to make websites affordable, whilst offering quality designs and the latest web technology. HealthHosts has a good range of features as standard. You get unlimited web pages so you can add as much content as you need and you get your own email accounts which you can also access via webmail. You can use the form-building tool to easily add forms to your website, and you can also add a blog to engage your visitors. There’s also social networking integration so you can put Follow and Share buttons on your site for Facebook, Twitter and Google users to promote your business...

Private Practice Management Software

Healthy Practice

Healthy Practice was first launched in 1989 and is still going strong, having had a substantial upgrade recently.  This practice management software, which is aimed at chiropractors, osteopaths and physiotherapists, is an efficient and comprehensive package. It is also aimed at audiologists, on a different pricing structure...

Encryption Software
HushMail

Hushmail is an email encryption service that boasts a HIPAA (a US Act describing basic security practices for healthcare providers) compliant Healthcare package, suitable for therapists in private practice. Each user gets 10GB of storage, with phone and email support too. As Hushmail is a Canadian-based company, their phone support is limited to 1pm-midnight UK time. Nevertheless, you can use Hushmail wherever you work, as it is available on desktop and mobile devices...

Private Practice Management Software

Independent Review of 10to8

10to8 accurately describes itself as ‘All-in-one appointment scheduling software for ambitious businesses’. Its fully comprehensive system allows you to keep tabs on all areas of your diary: from what services you offer, to when and where you are available to work. It also enables your clients to do the same and book appointments with you online...

Customer Relationship Management (CRM) Software

Infusionsoft

The first thing that catches your attention when you look at Infusionsoft is probably the hefty price tag. With the basic edition priced at £127 a month, Infusionsoft’s product is definitely not for a sole practitioner on a shoestring budget. And with no trial version available to test, you have to buy a package and sit with a consultant before testing it. This is a prohibiting factor in considering this CRM programme for use in your practice...

Useful tools
Insight Notes

Insight Notes is a record keeping app for therapists, specifically designed for iPad usage. Once the app is installed you can export files in PDF format to any other device, which means you aren’t limited to your iPad, but of course you need to have one in the first place. ..

Customer Relationship Management (CRM) Software

InTouch CRM

InTouch is an extremely useful piece of CRM software, designed to help small businesses make the most of their contact lists and manage their relationships with customers.  Everything is stored on the Cloud, and with no need to download or install any software, signing up to InTouch’s service is quick and easy – all you need is an internet connection and you’re ready to go! ..

Private Practice Management Software

Jelly Software

Jellyzone (or Jelly, as it’s affectionately known) is an all-singing, all-dancing practice management programme aimed at private practices and a diverse range of specialties, from chiropractors and osteopaths to surgeons and private GPs. It’s NHS certified and you can access it on your PC, via the Cloud and on Apple and Android devices. It aims to save you time and money through its intuitive features and time-saving tricks. Whether you’re a sole practitioner or a larger clinic, Jelly is tailored to your needs.  ..

Creating a Website
Jimdo

Jimdo (www.jimdo.com) is a great package which helps you to build your own website with very little technical knowledge. It caters for people of all abilities and will help you to build a professional-looking website at a fraction of the cost of a designer-built one. You can even sign up for the free version if you want to have a go at it without committing yourself. Jimdo will provide you with a domain name, host your site, provide email addresses and lots of support – all for a bargain £60 per year, on a yearly contract. The Pro package is more than sufficient for the average therapist...

Creating a Website
Jimdo - first hand experience

Jimdo (www.jimdo.com) is a do-it-yourself website builder site, designed to suit a wide range of technical abilities. For beginners who want to have a go at creating their own site, there are over 100 templates to choose from to get you started, complete with an easy to use tool bar. For those who have an understanding of HTML or CSS, it is possible to change and insert your own code to create a website that is unique to you. All levels are catered for!  It is also good to note that Jimdo make great efforts to help you get your site readily visible on Google with Search Engine Optimisation (SEO), and that the priced packages give you access to statistics so you can monitor the number of visits your site is gaining...

Encryption Software
MailFence

Like many other encryption service providers, MailFence uses ‘End-to-End Encryption’ in order to prevent third parties from accessing your data. This also includes MailFence themselves...

Customer Relationship Management (CRM) Software

Microsoft Dynamics CRM

Microsoft Dynamics CRM possesses the classic Microsoft interface, which is efficient and user-friendly, but many users have also described it as clunky. It only runs on Internet Explorer so is not suitable for Mac users. ..

Useful tools
Mindlogr

Mindlogr is an app that lets you record private video journals (or vlogs) online, which can then be shared as wished. For talking therapists this could be really useful, not only for recording your own thoughts but also for viewing the video journals of clients in between sessions.  It uses encryption software, so you can be sure that your information is secure, and has even been recommended by the NHS website as an app that can help those with mental health issues...

Creating a Website
Moonfruit

Moonfruit (www.moonfruit.com) is one of the oldest do-it-yourself website builder sites, with clients worldwide. It has a familiar layout, an excellent selection of templates and lots of great features, including a blog, online shop and lots of design tools to help make your website stand out from the crowd. It’s also fairly good value-for-money...

Creating a Website
Moonfruit - first hand experience

Moonfruit (www.moonfruit.com) is a do-it-yourself website builder, ideal for those who want a professional-looking site, without the expense of paying a professional web designer...

Creating a Website
Mr. Site

Mr Site is a widely-used website building service. Users can either use tools and templates to create their own website, or Mr Site will build a custom site to your specification. The service offers a range of useful features including search engine optimisation, newsletters, blogs, shops, logo design and the purchase of domain names and hosting.  Self-made websites are put together using a drag and drop tool, meaning that you don’t need to be a technological whiz to create your own site. Their bespoke website building service also makes them great for therapists who want an eye-catching website, but don’t have the time to do it themselves. ..

Customer Relationship Management (CRM) Software

Nimble

True to their marketing campaign, Nimble integrates social media like no other CRM programme does, making it a great choice for practitioners, such as complementary therapists, who want to be constantly promoting their services and interacting with their current and potential clients. ..

Creating a Website
Physio123

Physio123 (www.physio123.co.uk) is a specialist online design and marketing company for therapists from all disciplines, not just physiotherapists, as their name suggests. They aim to make it easy for therapists to have a website by taking care of all the design, hosting and marketing needs for them. There is no contract and Phsyio123 claim that all of their packages will at least pay for themselves in the extra referrals that they generate for your practice. All you have to do is to see the clients that come your way!..

Creating a Website
Physio123 - first hand experience

Physio123 (www.physio123.co.uk) specialises in creating websites for physiotherapists and are experienced in search engine optimisation. In addition to creating your website for you, they manage everything to ensure your practice gets the most from your website in terms of traffic and enquiries from potential clients...

Encryption Software
Posteo

Posteo is an email encryption service based in Germany that claims your account with them will be ‘sustainable, secure and ad-free’. Its email, address book and calendar functions are fully comprehensive, allowing you to attach files of up to 50MB per email. You should find that this is more than sufficient for your requirements...

Private Practice Management Software

PPM Private Practice Manager

PPM Software′s Private Practice Manager package is aimed at medical professionals. It provides a complete system from which you can manage the essential aspects of your business...

Private Practice Management Software

PracticePal

PracticePal is one of the most comprehensive practice management programmes on the market, offering a combination of sophisticated features at fairly affordable prices. Aimed at a range of professionals, from cosmetic surgeons to homeopaths, it aims to make running your business as simple and profitable as possible. ..

Private Practice Management Software

Private Practice Software version 4 by Rushcliff Ltd

Private Practice Software, v4, offers a comprehensive practice management programme which is mainly aimed at physical practitioners such as physiotherapists, osteopaths, podiatrists and chiropractors. However, it can be personalised by the user to make it more suitable for the needs of psychotherapists. ..

Encryption Software
ProtonMail

ProtonMail is an email encryption service that is available on desktop and mobile devices. It uses ‘End-to-End Encryption’, which means that only your intended recipient can access the information you send them. No third party can intercept this data - even ProtonMail cannot access it. This means you can securely send confidential client information by email. Along with the emails, all attachments are encrypted and the service is fully HIPAA compliant...

Private Practice Management Software

QinecTouch

QinecTouch is a cloud-based practice management programme which is ideally suited to sole practitioners. It’s intuitive and colourful interface means it’s easy to use and you’ll find yourself navigating happily around it in no time at all. There is a short initial tour to introduce you to the main features you need to get started, but after that you can easily go solo. If you do get stuck, you can use the help button at the bottom of the screen to search for the answer. ..

Customer Relationship Management (CRM) Software

Really Simple Systems

The Really Simple Systems CRM solution seems to adhere to the name and is ideal for sole practitioners who want something which is easy to use and streamlines their practice. An online review puts it rather succinctly by stating that it is “a very solid “meat and potatoes” app that provides a nice mix of needed functionality and ease of use”. It is an extremely efficient CRM solution for small businesses that are starting out and have not yet solidified their needs. ..

Useful tools
Safenotes

Safenotes is a useful record system for therapists for whom confidentiality is essential. Its encryption software ensures that your notes are under top security and backed up daily, in the UK, to avoid any losses. It functions on all platforms for computers (Windows, Mac, Linux) and mobile devices (Android, Blackberry). There is a 14 days free trial (it′s available once a member of their team approves your registration via email. It took just 55 minutes for our trial to be activated.)..

Customer Relationship Management (CRM) Software

Salesforce Professional / Enterprise

Salesforce is the pioneer and market leader of the CRM software market. As such, its functionality is exceptional. Not surrpisingly, Salesforce makes it to the top of most CRM reviewers’ lists. With comprehensive contact management abilities, social media features, mobile access, and integration with Gmail and Google apps, it’s a top-quality package. ..

Encryption Software
Sendinc

Sendinc is a web-based email encryption service that claims to use ‘Military-grade’ encryption on all your messages and attachments. You can also use it as an Add-In for Microsoft Outlook, allowing you to send and receive encrypted emails from your usual email provider. Like most of these services, it is also fully HIPAA compliant...

Encryption Software
ShareFile

ShareFile is a piece of software that allows you to send files of any size securely. It’s Healthcare package supports HIPAA and HITECH compliance, so you can be sure that your data is sent securely. As a result, it seems pricey compared to other similar products - costs are about £80 a month for 5 employee accounts, unlimited storage and 24/7 customer support...

Encryption Software
Sophos Enduser Protection Suites

Sophos is a UK-based company. Its Enduser Protection Suites’ software enables you to encrypt emails and attachments as well as incorporating data loss prevention (DLP) and mobile protection for iPhone, iPad, Android platforms and more. It’s a very comprehensive suite and integrates seamlessly with email clients, plus it offers full disk and file encryption too. It works alongside your email programme and adds extra value by filtering emails, promising to detect 99% of spam and phishing emails...

Creating a Website
Soulhealer - first hand experience

Soul Healer provides an extremely helpful and friendly service, building websites for a range of therapists. Run by a UKCP registered psychotherapist, you can be confident that Soul Healer understands your business and will look after you every step of the way.Their service includes the creation of totally unique websites, secure and reliable hosting, purchase of a domain name of your choosing and ongoing support, tips and advice on a range of topics including editing and updating your new website, improving SEO and utilising social media. Their websites are created using WordPress, which is great for therapists as it is easy to update and add a range of features including videos, images and text...


SumUp

SumUp are the leading mobile point-of-sale (mPOS) company in Europe and offer a portable card reader to take card payments.  ..

Encryption Software
Symantec Encryption Desktop Corporate

Symantec Encryption Desktop Corporate (SEDC) is a bundled software package which offers Symantec Desktop Email Encryption, Symantec File Share Encryption and Symantec Drive Encryption. It will keep all your data extremely secure, not just your email. However, whilst Symantec’s software probably meets your basic requirements and more, it has its pros and cons...

Creating a Website
Therapy WebGenie

Therapy WebGenie is a UK-based company with over 15 years of experience of working in the therapy sector. Offering a complete website solution, you’ll get lots for your monthly fee. Both packages offer a free domain name, unlimited website space and pages, an unlimited number of email accounts, content management (so you can make your own changes to your website, keeping it up-to-date), anti-spam contact forms, SEO and lifetime support. And, there’s no contract! ..

Creating a Website
TherapySites

TherapySites (TherapySites) is an American-based company offering professional websites for mental health practitioners. It’s a DIY website builder and bundles lots of features into its monthly fee, including hosting, SEO tools, SEO package, extensive inbound and outbound links to drive traffic to your site, an appointment request feature, an eNewsletter tool, Paypal and a basic online shop.  You can have up to 10 email addresses too, and your email forwarded to your current address if you wish...

Private Practice Management Software

TM3

TM3 is a comprehensive practice management software programme that will make running your clinic super-simple. Aimed at a range of healthcare professionals, whether you’re an osteopath/musculoskeletal practitioner or a physiotherapist, and versatile enough to meet the needs of sole practitioners or multi-location clinics, TM3 does everything you’ll need, and more. It can even provide you with a 24/7 reception facility, access to the Pronto booking system, link you in with Healthcode billing and give you the options of accepting online bookings (additional fees apply). It also has a new, beautiful design...

Creating a Website
Vital Web Design

Vital Web Design’s target audience is holistic practitioners (www.vitalwebdesign.com). With over 20 years experience in this field, it offers a 100% satisfaction guarantee to its clients. Its founder, Marek Duchnowski, is a homeopath and also a website design and website marketing specialist, who has been extensively involved with building websites for NHS organisations. With this first-hand experience of both alternative therapies and website development, Vital Web Designs is a great platform for therapists who want the confidence that their needs are understood...

Encryption Software
Voltage SecureMail

Voltage offers excellent encryption software and their email encryption package, Voltage SecureMail, is one of the best on the market. It’s easy to use, is customisable and is compatible with most email clients and platforms. It offers a wide range of features, such as a mobile email app and compatibility with cloud email services. It also integrates with other Voltage products if you’re using them. ..

Creating a Website
WebCreationUK

WebCreationUK (www.webcreationuk.com) is a major web design company that produces custom-built websites for small, medium and large companies. They provide a number of services from website design and SEO to online shops, web hosting and more. ..

Creating a Website
WebHealer

WebHealer (www.webhealer.net) is a design specialist in therapy websites, whether you’re a counsellor, complementary therapist or osteopath. It says that its uniqueness as a company lies in marketing your website and therefore helping you to attract more customers. They claim that your website will be listed on a number of important directories, such as Google and usually comes up on the first page of listings. WebHealer says it achieves this using its searchMAX facility, which it has been building for over seven years. This aspect of their service is crucial to your business success, aiming to drive more potential clients to your website and make the monthly WebHealer fee pay for itself many times over...

Creating a Website
WebHealer - first hand experience

WebHealer (www.webhealer.net) specialises in helping to create websites for a wide range of therapists. Whether you’re looking to create your first website or wanting to rework your existing one to attract more business, WebHealer’s years of experience in marketing to potential patients is a great asset. The general packages involve a certain amount of standardisation and elements of DIY in terms of content. They are also able to create custom websites, with pricing on request. ..

Creating a Website
Weebly - first hand experience

Note from editor: A new update, Weebly 4, launched in September 2016 with exciting new features such as full-width colour sections, professionally-built templates, coupon codes and a customisable storefront.  ..

Private Practice Management Software

WinTAPS

WinTAPS is a practice management programme which says it is one of the leading software packages used by physiotherapists but is also suitable for other types of therapists. The latest version has upgraded its old-style interface for one that is modern and fresh, based on a Microsoft Outlook diary so will be instantly recognisable to most users. You can install the trial version of WinTAPS to your desktop. During this process, it helpfully asks you for your Practice details and practitioner name so it can set up those templates before you start...

Creating a Website
Wix - first hand experience

Wix is a do-it-yourself website builder site that enables even beginners to create eye-catching, functional websites. The site offers a wide range of free templates, stock images and an easy to use drag and drop tool, making creating a website quick, easy and – if you are happy to have a Wix domain name – completely free! The editor also gives the option of optimising your website for mobile devises, and provides a variety of useful features to help improve your new site’s SEO...

Customer Relationship Management (CRM) Software

Workbooks

Workbooks provides you with the ability to integrate your sales, marketing and customer services into one place. It aims to meet the needs of small to medium size businesses, which is reflected in its competitive price...

Private Practice Management Software

WriteUpp

WriteUpp is a software package aimed at small to medium sized practices. The company has been developing software for therapists in the NHS since 2005 and has now produced this simple and easy-to-use practice management programme for therapists from a wide range of professions. It is a hosted package so you can access it anywhere, anytime, for a very cost-effective price. WriteUpp is the only European provider that has a native Android and IOS mobile app, which makes it even more versatile and efficient (more info about the app here)...

Creating a Website
YouCanConsulting

YouCanConsulting (www.youcanconsulting.co.uk) was set up to create and host websites for professionals working in health and social care, such as psychologists, counsellors, occupational therapists and psychotherapists so it really understands the needs of people working in this area. This highly professional company offers a very personalised service at a superb price so your website should both look great and attract lots of visitors, even if they’re using mobiles and tablets...

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