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Safenotes is a useful record system for therapists for whom confidentiality is essential. Its encryption software ensures that your notes are under top security and backed up daily, in the UK, to avoid any losses. It functions on all platforms for computers (Windows, Mac, Linux) and mobile devices (Android, Blackberry). There is a 14 days free trial (it′s available once a member of their team approves your registration via email. It took just 55 minutes for our trial to be activated.)


Cost: there is an introductory price of £60 per annum (equivalent to £5 per month), which will be fixed for at least 5 years, should you wish to continue using the system. This seems to be a reasonable amount to pay for a software system with a single use.


Registration only requires a few contact details (address, phone number and email address), a username and a password, making it a very simple process. For ultimate data protection Safenotes does recommend changing your password periodically, which could be slightly annoying but still useful when privacy is key. 


Safenotes can be used 24 hours a day, 365 days a year, meaning you can access your notes whenever suits you best. You can even use the system while travelling, provided you have an internet connection, because it functions on all computer and mobile devices. This also means that there is no installation process because it works online only.


Adding client details, admin and notes is quick and easy as the system looks and works very much like Microsoft Word - you don’t need to be a technological wizard in any way, shape or form to use it. Once you have added any number of clients you have the option to organize them by case number, referral date, name, employer or date closed, plus you can upload files and documents. There are clear green and red buttons to ‘update client’ and ‘delete client’; Safenotes double checks with you if you want to delete a client, which is a very useful safety measure.


Safenotes has a comprehensive list of FAQs, the answers to which are well explained. They also provide a contact form and email address for other questions. It is not clear from the website when the Safenotes team is available to respond to queries, however in our experience they responded helpfully within two hours on a weekday afternoon.


Overall, Safenotes is a straightforward web-based system for securely storing notes. If you have used Microsoft Word before you can’t go wrong, it is that simple.



Overall rating: 5/5

Ease of installation: 5/5 

User-friendliness: 5/5

Help and support: 5 /5

Value for money: 5/5


Stop press: Safenotes have provided us with a code that will give members 13 months for the price of 12, making it even better value. To access the code, log in to our members section, then visit this page on the Safenotes website to register for your free 14 day trial.